Giving the kid one scoop of regular ice cream had been a nice touch and something you could consider in the future. Seriously, you don't even give a kid an ice cream with the extremely high entrance price, when you promise "all the ice cream one can eat" but then only offered non-child-friendly ice cream during the whole tour. They did not offer any "normal" ice cream (chocolate, vanilla, strawberry, nougat etc.) so we only tasted the first ice cream offer (the rest were too weird sorbets), and in the end we had to pay additional almost $9 for chocolate ice cream. But the price and the free ice cream they offer?!? 5 different ice creams and sorbets, that was it, and not even scoops just small tests. The pool at the end with the sprinkle was great and also the slide was fun. Most of the rooms you walk through are just colorful rooms, nothing special. But the price is CRAZY and definitely NOT worth it, I would never go again and I wouldn't recommend anyone else either. This place was fun for my daughter, she's 11 and she thought it was beautiful. The experience was certainly not worth a quarter of what I paid and I cannot recommend this place to anyone. I did not pay a significant amount of money to stand for 20 minutes on queue in a loud room and scroll my phone because there was almost nothing else to do. Worse, another employee came to the ice cream station that was causing the backup (staffed by a single person) and did nothing to help move things along. There were dozens of people in that room, despite highly staggered entrance times. The biggest problem was that we had to stand in a line in a single room with only letter magnets on the wall for 20 minutes to wait for a scoop of ice cream. I would love to have had my 2 year old because he would have gotten joy out of it. I was under the impression for the nighttime experience, which promised a special cocktail at the beginning of the trip (a weak vodka cranberry, fwiw), this museum would have some kind of activities to entertain and endear adults. I could have walked through the whole place in like 10 minutes. Most rooms were just empty, save for some decorations and some frozen treat. I had no expectations about this place but booked because it looked whimsical, was called a museum, and was about ice cream. I am so embarrassed that I went here and we wasted part of our last night in NYC at this sham. Otherwise, save your money for something of substance. if you’re looking for a very expensive photo op with a small ice cream snack, by all means go here. you then get to create a paper gingerbread house and then you get to ONE room where you get to sample two types of ice cream dished out in a little ketchup container.įrom there you get to go down a slide and your experience is over. We entered the first room in which they give you about 1/4 of a cup of soft-serve and then you enter 3-4 other rooms with ZERO ice cream. There is one hallway you are ushered into with a group of people within your time slot where there are tiny facts about ice cream on the wall- I’d pay attention here because this (aside from a small poster in a corner of another room) is all that can be considered “museum-ish.” In this hallway you are hyped up by a very nice employee about all the ice cream you are about to eat. To call this a museum is a scam, to call this “an all you can eat ice cream experience” is absolutely fraud. I can see how small kids might like it (those without taste buds) but definitely not for teens, and especially not for those with a bit of sense. You move through rooms which promise fun and delight but instead deliver an underwhelming reality of plastic desserts and pink doors with only a moving picture behind them. The staff were fine, but their lack of bounciness i forgave, as they must have blinding headaches, bless them, from working in such an environment all day. Cherry, cherry, more cherry, some runny pink stuff and a horrible sprinkles gram cracker mix. The flavours of ice cream you are offered, after hearing the words "through this door you have unlimited treats" from a staff member, are inedible. Yes some good colourful photo opportunities, which a gang of teenage girls were taking full advantage of, treating it like their own personal photo studio, but the whole place was loud and tacky. We paid something close to $250 for the 5 of us. Went to this museum based on reviews on TripAdvisor.
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